Silkies Forums & FAQ
Does Silkies offer free returns? What's their exchange policy?
Yes, Silkies does offer free returns and exchanges. This applies to items purchased online and in store. If you want more information on their returns policy, you can visit Silkies's page here.
Does Silkies offer discounts to military families and veterans?
Does Silkies give discounts to veterans? What special promotions or coupons are available to military veterans and military families at Silkies? Does Silkies have a military discounts webpage or website?
Does Silkies offer free shipping?
How much does Silkies charge for shipping? Do they offer free shipping all the time? Where does Silkies ship from? Do they ship on weekends?
Does Silkies accept debit cards or personal checks?
Sorry! Silkies does not accept personal check as a payment option at this time. At present, Silkies shows that they only accept American Express, Discover, MasterCard, and Visa Credit cards payment methods. However, places that honor credit cards usually accept debit cards that display a Visa or Mas...
Is it possible to purchase Silkies at a brick and mortar retailer?
Hi Michele,
Silkies does not show any store addresses on their website that can be visited. They appear to be an online only store. If you want to double check I suggest you email them at customerservice@silkies.com. to verify whether this is the case or not. They have a great range of sh...
Does Silkies offer a mobile app for iPad, iPhone and Android?
No, Silkies does not offer a mobile app for iPhone, iPad and Android. If you're on the go and would want to be able to buy Silkies product, you can still do so by directly accessing its website and purchase your needs, avail guarantees and the convenient shipping rates whether you are in US or anywh...
What is Silkies's return / refund / exchange policy?
These are the return, refund, or exchange policies of Silkies.
The Return Form is required in any returned items. The reason should be indicated in this form
Include the details of the item if it is for replacement
The customer's account number should also be included in the return
All returns...
Does Silkies ship internationally? Which countries do they ship to?
Yes, Silkies ships to countries outside the United States. Silkies have partnered with Bongo International to make International shipping possible. You have to click the International customer button at checkout. In the Bongo's checkout page, your shipping cost as well as the taxes and duties of you...
Does Silkies accept PayPal?
Unfortunately, Silkies doesn't accept payments from PayPal accounts. They only accept payments from major credit cards like Visa, MasterCard, Discover, and American Express. This option can be viewed during checkout. In addition, Silkies also provides safe and secured way of shopping as they have No...
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